Records & Data Protection Act 1998

Under the Data Protection Act 1998 [DPA 1998], you or your appointed agent, have a right to inspect computer (and certain manual) records relating to yourself and your transactions through ourselves and where appropriate have it corrected or deleted.  All such requests for information must be referred to the Data Protection Officer. As we treat all our clients’ records as confidential, we reserve the right to give you copies of your records, where in certain circumstances to release the original would compromise other clients’ confidentiality.  We reserve the right to give you copies of your records where access to your data is necessary to protect your privacy.  You do not have the right to demand access to data for any other purpose.
 
So that we may fully understand your circumstances and requirements, Clear Mortgage Solutions (Bradford) will need to collect information about you, which we will hold as Data controllers under the DPA 1998.  Clear Mortgage Solutions (Bradford) will use this information to analyse your current and future financial needs so that we can ensure that any subsequent advice is suitable to your particular circumstances. Our regulator the FSA requires us to keep records of our business transactions for at least three years. However, we will not keep records longer than is necessary. Where other companies provide services to Clear Mortgage Solutions (Bradford), then circumstances may arise which warrant the disclosure of more than just your basic contact details. On these occasions, such as processing business and obtaining compliance and regulatory advice, you are aware that sensitive personal information (for example health details) held by us may be disclosed on a confidential basis to such companies. You also agree that for the purposes described above your data may be transferred to countries outside the European Economic Area (EEA).